Canned responses

Canned responses are pre-saved email templates that help streamline communication with candidates. Whether it's interview invites, rejection messages, or offer letters, using canned responses ensures consistency, saves time, and reduces manual errors.

Benefits

• Maintain professional and consistent messaging.
• Quickly respond to candidate status updates.
• Personalize templates using placeholders (e.g., candidate name, job title).

Steps to set up a canned response

1. Log in to HRStop Hire with admin or recruiter access.
2. Navigate to: Settings → Canned Responses.
3. Click “Add Response” to create a new template.
4. Enter a title:
   • This helps you identify the template later (e.g., “Interview Invitation”, “Offer Letter”, “Thank You for Applying”).
5. Compose the message template:
   • Use plain text or HTML formatting.
   • Insert dynamic placeholders such as:
     • {{Candidate Name}}
     • {{Job Title}}
     • {{Interview Date}}
     • {{Company Name}}
6. Review the content for clarity, professionalism, and correct placeholders.
7. Click “Save” to store the response.

Tips

• You can edit or delete canned responses at any time.
• When communicating with candidates, you can select a canned response directly from the message window and customize it before sending.